Our Core Values

“Service to others” is more than a value—it’s in our DNA. It drives everything we do and is evident across our mission, our leadership programs and our work on the ground. To sustain our commitment and focus while balancing the difficult yet rewarding work, we are guided by our core values. We use our core values to make decisions, to hold ourselves accountable and to drive desired behavior. They are non-negotiable, interdependent and equally weighted in importance to support our becoming the best possible servant leaders for each other, veterans, and our communities.


We believe that initiating opportunities to partner and collaborate with others, power sharing, and pitching in to help each other are all necessary to achieve our mission. We acknowledge that everyone has an important role in addressing and leading through complex issues.


We are genuinely concerned and curious about the challenges that others face and we take action to address them with care and humility. We are committed to actively listening without judgment and to treating everyone with respect, dignity, and empathy.


We need everyone to bring their whole self to the mission because our unique differences make us more effective leaders and agents of change. We seek, elevate and honor the inputs of different voices, opinions and viewpoints knowing they will lead to more successful decisions and outcomes.


We live up to our promises, give credit where credit is due, and strive to do what’s right even when no one is looking. We take responsibility for our actions and their consequences and are not afraid of conflict or dissent, so long as it’s done in a respectful manner.


We pursue learning, innovation, and reflection that challenges all of us to consistently improve so that we achieve lasting impact together. We own our personal and professional development and clear the path for people to reach their highest potential.

Core Value/Ethics Complaint Form

Thank you for your commitment to upholding our core values. This form will be reported directly to our People Operations Team. Based on your responses, the People Operations Team will initiate the appropriate next steps. While we cannot always report the details of the outcome, we will follow-up with you if you are willing to be contacted. Please click here to fill out the form.